Find the most frequent questions by category ...

1. What is rent or rent (rent) de un Server VoIP?

Rent or Rent (Rent): is the value of money off monthly for using VoIP Switch Server installed.

2. After renting or leasing (rent) A server with voip switch can I provide the VoIP telephony service?

Of course, once rented or leased (leased) The server with Voip Switch must have at least one minutes supplier for IP telephony so you can make calls to fixed and cell phones.

3. Can I have any type of legal problem later?

That depends on each country, I found out in your country's legislation on VoIP telephony, worth mentioning that when using Skype, Google+ Hangouts and Facebook videollamdas you are using VoIP telephony

4. Raised or rented (leased) The White Brand Voip Switch platform could already sell minutes?

And, Of course, You can even offer free calls between all customers of VoIP Switch platform; and to call landlines and cell should buy the minutes to the supplier or suppliers of your choice.

5. What do I get when renting or renting (rent) the server software includes VoIP Switch with you?

We offer a dedicated physical server located in one of our data center partners in San Luis - United States or Strasbourg - Europe, which you access by remote desktop, This already includes the SWITCH necessary for VoIP telephony.

1. Is the server for rent a PC or is a dedicated server?

Is a dedicated physical server With special voip characteristics, it installs the plataforma VoIP Switch.

2. Is the server virtual?

No, The servers are physical and can send them to restart as many times. They are located in Europe and the United States.

3. Can you send me the server to my place of residence?

No, Well, servers are physical and are found in our associated data center, Some are in Europe and others in the United States; to this Server platform including VoIP Switch You access via remote Desktop.

4. How long are the server installed with the Voip Switch software?

On average 24 hours, maximum 72 hours after receiving payment 50% the value monthly rent. you get access to your server configured and installed the Software VoipSwitch.

5. As for server security with VoIP Switch; Do you leave it totally safe against hackers or others?

• safety 100% is no guarantee.
• We install and teach to use antivirus and firewall Microsoft Windows 2008 and,
• We also give it practical and easy recommendations to apply to avoid robberies.
  

6. Can you make the soft switch installation on a normal PC that is not server?

It can, but it is not recommended. A normal PC would not support more calls, You can not always be on as dedicated servers.

7. Can I add another software to implement other business models?

• To avoid problems I suggest VIRUS NO surf the Internet and DO NOT install other programs on the server with Soft Switch.
• But under its responsibility, of course you can install on the Server what you want. The Server is YOURS and you can do and undo what you want.

8. Does the server with soft switch have an activated license?

Yeah, the server includes Windows license.

9. How do you guarantee server safety with soft switch?

We use Windows Firewall 2008, in which it can block IP's and ranges of IP's.

1. What is the cost of the server with the cheapest soft switch?

We have servers from $150 usd (one hundred fifty American dollars) for 50 calls simultaneously.

2. How much should I pay for rent or rent (rent) monthly and how many calls support at the same time ?

• 150 usd= 50 voice channels with VoIP Switch
• 200 usd= 100 voice channels with VoIP Switch
• 250 usd= 200 voice channels with VoIP Switch
• 300 usd= 300 voice channels with VoIP Switch
• 400 usd= 500 voice channels with VoIP Switch
• 600 usd= 1000 voice channels with VoIP Switch

3. What payment methods do you accept?

• We have several payment options as: PayPal, Skrill, banks, U-kash, O
• He Courier you prefer: WesterUnion, Moneygram, Argenper, etc.

http://www.ServerVoIP.com/VoIPswitch-pagos

4. How much would the formatting and reinstallation of the Voip Switch software out of the guarantee cost?

The first time nothing, the second forward $30 usd (Thirty American dollars).

5. How much is the minimum recharge that I have to do?

The minimum recharge of VoIP minutes will depend on the supplier that you use, if you use for example www.alosip.com There is no minimal recharge when I rent a server are soft switch.

6. Is there an additional charge for calls that leave the Voip Switch server?

No additional charge; us just cancel us the rental or lease (rent) the Server with VoIP Switch and obviously your provider or providers minute cost of calls that apply.

7. What is the price or rate to which I buy the minutes?

The price or fee which you buy depends on the minute or minute providers which you buy the minutes.

8. At what price should I sell the minutes?

That's up to you, According to your convenience.

9. If I wanted to acquire the voipswitch software how much does it cost me?

The software is not for sale, sorry.

• If you want to install it on a server yours; please check the following link:

http://www.ServerVoip.com/Voipswitch/Instalacion-Voipswitch-Pbx/

1. What is VoIP or IP telephony (IP voice)?

IP telephony, also known as VoIP is to use the Internet to make calls to fixed and cell phones of the world.

2. Can I have customers so they can make calls?

Of course, even calls between customers to you They cost you nothing.

3. Can my customers make calls between them?

Your clients if they can make calls between them. These calls are free of charge for you so you can decide whether to charge a fee for this service or provided free.

4. Can I re-direct calls?

Clear, Please watch the video 1 of this link:

5. When they say for example: 50 voice channels $150 usd, They refer to 50 minutes or 50 calls with duration of how many minutes each call?

• Are the Number of simultaneous calls (calls made at the same time) supporting hardware Server.
• Calls can last long as they wish.
• That is to say; on a server 50 Voice channels can be connected as maximum 50 customers calling at the same time, But registered a larger number; por ejemplo 2000 customers; as we all know, not all customers call at the same time.

1. How many customers can be created?

The number of customers you can create is unlimited, The limit is the number of simultaneous calls (calls simultaneously) which will depend on the Server to lease.

2. Can the same prefix have several suppliers?

Of course, you can configure any supplier and / or suppliers you want at the same time for example:

• If they call on the fixed Spain to take a supplier as the first alternative and a supplier B as a second alternative and,
• When they mark Mobile Spain 349 another provider who can be A, B..... FROM. etc.

3. Can I have several call suppliers?

In the Server Switch with VoIP you can configure any supplier and / or suppliers want, por ejemplo:

• If they call for fixed Spain to take a supplier and,
• When they mark Mobile Spain 349 another provider. etc.

4. What do you mean that I must have at least one minutes supplier for IP telephony?

For your customers to call and you can sell VoIP minutes you need to configure at least one minutes supplier for IP telephony; then if you think you need and want to work with several you can have them in your VSM and sell most minutes.

1. How do you have to make payments?

• When you apply the server cancel the 50% the value of the rental or lease (rent).
• In an approximate 24 a 72 hours we deliver the server with VoIP Switch ready to work.
• You test, begins work; and then 72 hours to make payment by the remaining 50%.

2. Is there any discount on payments?

Clear; offers discounts ranging from VoIP Server 5% 10% and to 15% for payments.

• 5% for payment of rental service or rental (rent) for three months.
• 10% for payment of rental service or rental (rent) for six months.
• 15% for payment of rental service or rental (rent) for twelve months.

1. What country are you in?

We are located in Ecuador - Imbabura - Ibarra and servers are physically found in the associated data center in the United States and Europe.

2. In what phone numbers I place them or how do I contact you?

• (001) 8455841672 USA
• (593) 62612554 Ecuador
• (593) 990382049 CNT
• Skype: I servimatango
• E-mail: Ventas@ServerVoIP.com
• www.ServerVoIP.com

3. How do they provide support when we need help about Voipswitch?

We help by various means:

• Through Skype, We recommend having your own to help.
• by Teamviewer, It's like having us with you, because with this tool, ested when the run and gives us the ID and pass, we can see the server in real time and guide you step by step.
• Through Mail, Our support area receives your concerns and problems to soporte@servervoip.com.
• For video tutorials, The information you need are in our video guides that will help you solve your concerns.

1. All tools come in Spanish?

• Windows 2008, the portal and Vsportal For your customers to consult the balance they go in Spanish.
• The (24 Modules) of HD tutorial videos are in Spanish and with subtitles in more than 80 Languages.
  
• The rest of the programs installed on the server are in English, But it is a technical English, very intuitive and easy.

2. What guarantees exist in relation to sound when listening to the other side there are no interference?

That depends on the provider minutes to use and internet quality from where they are calling.

3. What do I need to start working when they give me the server with Voip Switch?

You just need to enter Providers, the clients and start working. Also as bonds include video tutorials and manual so that I can do it all yourself. It is not necessary to be a technician or know of codes. All we explain step by step.

4. Can I use the Voip Switch software like Carrier?

Of course, creating a Gateway account or Wholesale which is authenticated by IP, allowing you to increase security, since you will only accept calls from the authorized IP.

5. How do I publish my voipswitch portal?

Please review the following video:

6. Where can I consult the availability of a domain to acquire it with you?

Check domain availability ecoDominio.org And get it up to us.

7. If I don't want an IP and I have my domain, can I replace it to offer my services?

Of course, if you want us to assign your domain instead of the IP server we help you do it without cost. In this way, The portals and everything he offers can do so with his business domain.

8. Can the service be used with a tar?

Yeah, You can use any ATA support SIP. For example: Lynsys pap2, grandstream......

9. How to configure Pap2 linksys to receive calls with voipswitch?

Please review the following video:

10. How to configure Cisco Spa2102 links to receive calls with voipswitch?

Please review the following video:

11. How can I use the callback module and the portal?

Please review the following video:

12. What guarantees exist in relation to sound when listening to the other side, no interference?

That depends on the provider of minutes you use and the quality of the Internet from where they are calling.

13. To provide the service is a software that is installed, then I need an additional computer you use to surf the Internet?

No, You not need an additional computer to navigate up Internet; You can do it without any problem and when it is not within the server.

Switch VoIP software is installed on a server so that we assigned, to access it can do so from your computer that currently has.

14. Do you offer the new Voip Switch servers with the PBX module?

Yeah, Of course We have the version with PBX, It is currently installed on our servers deliver VoIP.